All shipments will require a signature upon delivery.  Sincerely Jewelry is not liable for lost shipments when tracking indicates your package has been delivered.  Sincerely Jewelry is not responsible for any of the following: unforeseen weather delays, technical issues within the shipping company, or the recipient not being available to sign for the package. If your package is sent back to Sincerely Jewelry for any reason, you will be responsible for the cost to re-ship your order.

How do I get started?

Step 1:

schedule a consulation

We begin with a personalized consultation where we discuss your vision, preferences, and the sentimental value of your existing pieces. This step ensures that we understand your desires and can create a design that resonates with your style.


step 2:

Design Concept

Our talented team will create a design/s based on our consultation. We’ll consider the best way to preserve the essence of your original jewelry while incorporating modern aesthetics. Once you approve a concept, we move forward with the transformation.


Step 3:

Production Begins

Our skilled team gets to work, carefully dismantling your old jewelry and reworking the materials. With precision and care, we craft your new piece, ensuring every detail is perfect.



We're here to address your specific questions during your phone consultation. For answers to common queries, please refer to our FAQs.